Customer Support

Licensees of the Standard or Enterprise Edition of the hyper Content & Digital Asset Management Server have direct access to the support if a support and maintenance contract was set up. We also offer individual support contracts for companies, based on their requirements. Support is provided via e-mail and video conference.

Besides from individual support contracts we offer these support plans

Basic

EUR 199 per month+domain

Help desk support
Update support

Premium

EUR 399 per month+domain

Same business day support
1 hour of consulting or development
Search engine optimization (SEO) Support
Update support

Priority

EUR 799 per month+domain

Rapid response support
2 hours of consulting or development
Search engine optimization (SEO) Support
Update support

Benefits

No long-term commitments
Monthly termination
Upgrade or downgrade your plan at any time

Do you have any Questions?

I am interested in your Customer Support Services. Call me back or write me an e-mail.

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